A Digital Strategy Podcast

7 AI Traps Killing UX Right Now and How to Avoid Them

Episode Summary

In this conversation, Symon Oliver and Marcello Gortana discuss the evolving landscape of AI, focusing on significant developments such as Nvidia's massive investment in OpenAI. They explore different types of thinkers in the AI space, from pioneers to purists, and delve into the implications of AI on design and UX. The discussion also covers the 'Seven Deadly AI Sins' for UX professionals, emphasizing the need for critical thinking in the face of rapid technological advancement. Finally, they touch on speculative design as a means to envision a better future, drawing parallels to historical design practices.

Episode Notes

Takeaways

• Nvidia's deal with OpenAI signifies a major investment in AI technology.
• The race to AGI is leading companies to make risky bets without guaranteed returns.
• Different thinkers in AI include pioneers, pragmatists, and purists, each with unique perspectives.
• The design community is grappling with the implications of AI on their work.
• The 'Seven Deadly AI Sins' highlight critical issues in UX design.
• Speculative design encourages thinking about future possibilities and ethical implications.
• AI's impact on productivity is changing expectations within roles.
• Historical design practices can inform current approaches to technology and design.
• The conversation around AI is evolving, with a shift towards critical engagement.
• Reviving discussions on Xeno design can provide valuable insights into future design practices.

Chapters

• 00:00 Introduction and Updates on the Race
• 00:05 AI Developments and Industry Insights
• 04:43 Types of Thinkers in Design and AI
• 09:47 The Seven Deadly AI Sins for UX Professionals
• 11:39 Wasted Time in Production
• 12:12 Lost Details and Fidelity Traps
• 14:02 Isolated Ideation vs. Inclusion
• 14:58 Naive Trust and Skepticism
• 15:25 Bland Taste in AI Content
• 16:18 Defensive Outlook on Experimentation
• 17:02 Speculative Design and Future Thinking
• 17:54 Zeno Design and Its Relevance
• 21:45 Empathy in Design: Becoming a Self-Driving Car
• 23:18 Critical Design and Work-Life Balance